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Dispatches from Inside the Classroom: Day 8

Best Marketing’s Liz Sara, Entrepreneur-in-Residence at the Dingman Center of Entrepreneurship and former Dingman Board member, concluded the Business to Business Marketing course with a tall order for the part-time MBA students: create and present a marketing plan for a real startup. Four company CEOs participated in this project:  Sean Virgil, founder of last year’s Cupid’s Cup finalist company Diagnostic anSERS; Brian Johnson, founder of Divvy Cloud; Jack Reis, founder of ManageUrID; and Payam Fard, founder of Subject-7.  All four CEO’s attended class, listened, probed and commented on the marketing plan presentations.

This type of pitch was a first for many students including Antwan Jefferson. “This was the first time in my education I have had the opportunity to interact with an actual company. Being afforded the opportunity to provide solutions to a CEO is one of the more exciting experiences that I have had,” said Jefferson.

After the final class Sara felt the students took a sip from the fire hose of B2B Marketing. “From hearing more than a dozen CEOs who took the time to present a marketing challenge to class discussion to actually developing a plan for a real company – well it just doesn’t get more experiential than that,” Sara concluded.

Sara-05Aug13-97Liz Sara has 20 years of experience in the local high tech community as an entrepreneur, business leader, angel investor and philanthropist. In 2001, she founded Best Marketing, LLC to provide early stage software companies with strategic marketing, PR and business development services. Her company offers clients all the benefits of a full-scale, seasoned marketing department on a ‘virtual’ basis — eliminating overhead and headcount associated with full-time staff. Previously, she played a principal role as co-founder of SpaceWorks, an eCommerce software company, where she facilitated its startup and growth to nearly $25 million in revenue; at America Online, where she designed the PR program and investor road show for the IPO; at United Press International, where she facilitated a turn-around strategy; and for LEXIS/NEXIS, where she was instrumental in the creation and successful launch of a new division. Ms. Sara holds an M.A. in Journalism from the University of Maryland. She is a member of the Business & Professional Women’s Committee of the Corcoran; the Women’s Committee of National Museum of Women In the Arts; and the Board of the Capital City Ball. In addition, Ms. Sara is an Entrepreneur-in-Residence at the University of Maryland’s Dingman Center for Entrepreneurship.

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Who you gonna call: The experts or the crowd?

Earlier this week, we featured student entrepreneur, Brooks Gabel. Brooks is in the process of launching his startup justlikeyou.org, a non-profit organization providing a free and anonymous social network for people 13 years and older going through the coming out process. Brooks told us about his upcoming crowdfunding campaign using Indiegogo where he’ll be raising $50K. This begs the question, who should entrepreneurs go to for funding: the experts or the crowd.

One of the strategic missions of the Dingman Center is the bridge the gap between research and practice. By welcoming Dr. Rajshree Agarwal as academic director last year, the Center has been working more closely with faculty to support their research and better connect them to rest of our community. One way we do this is through the Dingman Research Seminar Series. Inter-disciplinary in nature and drawing from all departments from across the Smith School, the series highlights professors who received summer research grants from the Dingman Center.

Last semester we hosted a Research and Practice Seminar that facilitated interaction between faculty, Dingman Center Angel investors, and students from the undergraduate, graduate, and PhD levels. Professor Siva Viswanathan led the discussion presenting his research titled Who you gonna call: The experts or the crowd? In short, his presentation described the basic differences between funding from angel investors or venture capitalists and funding from the crowd. Here are some highlights from Professor Viswanathan’s research:

  • There were 536 active crowdfunding markets worldwide with total revenue in the trillions. Despite these numbers, the crowd relies on experts to help make optimal decisions. Without expertise, how does the crowd know if they are making a good investment? How can they decide which entrepreneurs are trustworthy and worthwhile?
  • Angels and VCs provide the valuable expertise needed to influence decision making.
  • Crowdfunding platforms creating additional risk for investors while simultaneously providing an easier means of fundraising for startups.
  • Crowdfunding markets can overcome these obstacles in a well designed market with access to the right set of information.
  • The crowd is sophisticated enough to distinguish between experts and nonexperts, so intelligently designed crowdfunding markets can remain very active.

Knowing those basic factors, who do you call? The experts or the crowd? We hosted a panel discussion to find out.

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L-R: Jason Shrensky, Siva Viswanathan, Ed Barrientos

Entrepreneurs-in-Residence, Ed Barrientos and Jason Shrensky, weighed in with their perspectives as angel investors and presented opposing views. Ed’s view was that the angel investing community is very different than it was 15 years ago. Before, you had to invest hundreds of thousands of dollars to be an angel investor. Now, younger people can invest $10K and call themselves an angel investor. With the emergence of crowdfunding technologies, this minimum is even lower. Jason argues that less people are participating than you think, so startups shouldn’t rely too heavily on crowdfunding. He also points out that when angels invest in a company they are involved in some way. They may hold regular meetings with the CEO or even intervene. This monitoring provides a necessary pressure for the startup that you don’t get with crowd funding. 

But, why do people contribute via crowdfunding and why do startups like it? Ed argues that some platforms provide the structure that startups need to close deals. Even if there is interest from potential investors, a deal may never close because entrepreneurs are bad with logistics. Technology like Angelsoft helps. Board Member and Dingman Center Angel, Bill Boyle, adds that some people are interested in crowdfunding not for the return but because they want to support a business, cause, or entrepreneur they believe in. The group agreed that crowdfunding is good for social entrepreneurship, but it does not yet replace traditional funding methods for companies.

For now, the research and debate will continue. As we host additional research seminars we will keep our readers informed on hot topics such as this one.

Are you interested in attending the next Research and Practice Luncheon? Stay connected with the Dingman Center FB-f-Logo__blue_1024 twitter-bird-white-on-blue

Dispatches from Inside the Classroom: Day 6 & 7

Best Marketing’s Liz Sara continued her Business to Business Marketing class on Monday with a discussion about how to best use events and trade shows in the marketing mix. From high tech to low tech, from small to large, the class got a dose of the best ways to use third-party events. Students also learned that whether on the Internet or on the ground, sometimes it’s best to create your own event. Ryan Healey, founder of Brazen Careerist (a Dingman Center Angels portfolio company) talked about how his company uses industry trade shows and virtual events to generate leads for their offering – a virtual event platform itself. Ran Farmer, a senior managing partner at  boutique econometric consulting firm ARPC, talked about how his company leveraged events in the legal industry to drive business last year.

Tuesday’s class began with a clip from an old “Saturday Night Live” episode that pokes fun at the rock band Bon Jovi for naming the band after its founder. Joking aside, the class was all about branding and what B2B companies should consider when they go through a re-branding. Alex Gordiyenko, co-founder of LightMix Design Studio, showed some examples of what happens when a global B2B company attempts to rebrand in a changing and dynamic marketplace.

“As consumers, we see the end result of a company re-brand, but we don’t know the hoops the marketing and management team jumped through to get there. Last night’s installment of the class focused on the hoops,” Sara explained. Stay tuned for our final dispatch tomorrow.

Sara-05Aug13-97Liz Sara has 20 years of experience in the local high tech community as an entrepreneur, business leader, angel investor and philanthropist. In 2001, she founded Best Marketing, LLC to provide early stage software companies with strategic marketing, PR and business development services. Her company offers clients all the benefits of a full-scale, seasoned marketing department on a ‘virtual’ basis — eliminating overhead and headcount associated with full-time staff. Previously, she played a principal role as co-founder of SpaceWorks, an eCommerce software company, where she facilitated its startup and growth to nearly $25 million in revenue; at America Online, where she designed the PR program and investor road show for the IPO; at United Press International, where she facilitated a turn-around strategy; and for LEXIS/NEXIS, where she was instrumental in the creation and successful launch of a new division. Ms. Sara holds an M.A. in Journalism from the University of Maryland. She is a member of the Business & Professional Women’s Committee of the Corcoran; the Women’s Committee of National Museum of Women In the Arts; and the Board of the Capital City Ball. In addition, Ms. Sara is an Entrepreneur-in-Residence at the University of Maryland’s Dingman Center for Entrepreneurship.

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It’s True: College Students Are Taking Risks and Starting Companies

I first met student entrepreneur Brooks Gabel in 2012 when he began coming to the Dingman Center to get feedback on what seemed like a brazen business idea for such a young man. Brooks was taking a big risk and I wondered how he’d accomplish such a mission and bring it to fruition. I know now–through two long years of customer discovery, pivoting, research, passion and just plain hard work. Now a senior at the University of Maryland (UMD), Brooks is the founder of justlikeyou.org, a non-profit organization providing a free and anonymous social network for people 13 years and older going through the coming out process. Through developing online and mobile technology, coordinating LBGTQ competency/suicide prevention training and connecting users from the network to their local communities, justlikeyou.org is working to eliminate the burden of coming out. I recently sat down with Brooks to talk about the history of his company and his plans for the future.

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Danielle Bennings (DB): Tell me how and why you started your company?
Brooks Gabel (BG): The company started after my decision to leave UMD’s Division 1 swim team. It was my personal perception that the college community was not accepting of an openly gay athlete. That was the time when I swore to myself that I would do something to create inclusive environments in our schools, on our teams, and in our communities.

DB: How did you first get involved with the Dingman Center?
BG: I started coming to Innovation Fridays to talk to the Entrepreneurs-in-Residence. The idea started as a question of whether the personal narrative could guide a discourse around the coming out process. The feedback I got was to test it, so I started the Just Brooks blog and began writing about my personal story. Eventually I invited some of my friends to write about their stories. After a month, emails began flooding in from UMD all the way to Australia from people who could relate to my story. It was at this time that I realized my idea could have huge impact on a global scale.

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Members of the justlikeyou.org team

DB: What happened next?
BG: In January 2012, my parents helped me fund the site and we hired a web development company based in Washington D.C. to develop the social network. In the beginning it was just me facing plenty of people that told me no. Since then we’ve developed a custom social network that connects free users with other people going through the coming out process and volunteers who have been through it before. The Just Like You team has gone from being a team of solely myself to a team of 21 people; 16 from the U.S. and five who are international. We all collaborate through Skype and conference calls to deliver on our mission.

DB: Have you made any connections on campus?
BG: We recently brought on a UMD student that you connected me with. He is another entrepreneur working in the Startup Shell who will film a campaign video that addresses our story, the problem we’re solving, the solution we’ve created, the team creating it, and where your donations will go for our Indiegogo campaign.

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Brooks Gabel, Founder, justlikeyou.org

DB: I know you’re embarking on a crowdfunding effort. Tell me more about your Indiegogo campaign.
BG: Our Indiegogo campaign is a $50K online fundraising campaign to generate awareness about the network and to raise funds to develop technology, coordinate LBGT competence and suicide prevention trainings, and connect users from the network to their local communities. It will launch on February 1, 2013 (my birthday) and will continue until the site launch on April 13, 2014.

DB: That’s great–I’ll check it out. What do you plan to do next?
BG: Unlike my peers, I haven’t gone on a single interview. This will be my job after college. This is what I want to do. I understand that I’m not going into investment banking, but at the same time this is the resource I never had.

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Brooks Gabel, Founder, justlikeyou.org

DB: What is your ultimate goal for what justlikeyou.org will become?
BG: We see this as being an international operation. We designed it so that the resources aren’t bound by language or location. Everyone’s story is unique so there is a seemingly infinite amount of people who can engage in the discussion and ultimately we would love for people who have come out, for people who have an LGBT sibling or friend or parent, to join the conversation. The social change will happen when we recognize that the story of the ally is just as important as the person who is going through the process.

DB: Brooks, thanks for answering my questions. I hope we’ll continuing seeing you in the spring.
BG: I will continue spending a lot of time here — the Dingman Center bullpen has become my office. I still meet with Dingman Center staff and EIR Harry Geller to field new ideas and update them on my progress.

To connect with Brooks, email him at brooks.gabel@justlikeyou.org. Connect with justlikeyou.org on Facebook and Twitter. Follow the Dingman Center blog for updates on the justlikeyou.org Indiegogo campaign and to read about other student entrepreneurs.

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Dispatches from Inside the Classroom: Day 5

Today marks the second week of Liz Sara’s Business to Business Marketing course in the Smith School’s part-time MBA program. One reason the Dingman Center is so excited to have a member of our community teaching this course is that we don’t get to interact with part-time MBAs as often as we do with students that are on the College Park campus everyday. Through this course, we are able to extend our reach even further and gain more insight into what is valuable for part-time MBA students.

The most recent class focused on the use of PR and advertising in B2B marketing. Guest speakers included: Tim Weinheimer, SVP, Ketchum; Joshua Konowe, CEO, Uppidy; and Chuck Ludmer, CMO, CohnReznick. That’s right — three executives in one night. One from a leading PR firm, another from a successful DC tech startup, and the third from the 11th largest accounting, tax and advisory firm in the United States. Arguably the most valuable part of this course is this type of face-to-face interaction with regional companies used as real case studies.

Weinheimer talked about the $21M, three-year campaign that Ketchum developed to get doctors across the country to adopt electronic medical records. Ludmer discussed the challenges in building company awareness and how former NY Yankee Joe Torre fit into the picture.

“Hearing first-hand about the actual plans and executions of two very large, very different and very challenging B2B PR and ad campaigns adds a learning dimension that a textbook simply lacks,” Sara emphasized.

We wanted to know what the students thought so we asked them, how Lecturer Liz Sara’s approach to bringing in local startups as presenters impacted the learning experience?” Second-year MBA student Havish Kakumanu had this to say:

 “In my one and a half years of education at College Park, I never had an opportunity to listen to entrepreneurs who presented their story as part of a course. Liz’s course was the first of its kind where we as students had a great opportunity to hear and understand the learning experience of these entrepreneurs, especially in the field of marketing. The speakers were very insightful and informative and this gives us a wholesome perspective of how small successful firms carry out B2B marketing. I personally feel that this a great teaching methodology and should be practiced more often.”

The class continues today with two more entrepreneurs who will compliment Sara’s lecture by sharing their experiences. Stay tuned for more dispatches from inside the classroom.

Dispatches from Inside the Classroom: Day 3 & 4

Day 3

Best Marketing’s Liz Sara, Entrepreneur-in-Residence at the Dingman Center of Entrepreneurship, kept the MBA students on their toes with best practice approaches to targeting the market in last night’s Business to Business Marketing class. Sara stressed the importance of identifying pain points. “The key to figuring out the business buyer starts with understanding who has the pain or problem that you are solving with your product or service,” she explained.

Guest speaker Nikhil Palekar, founder of nVeloped, shared that his company is focused within the healthcare supply chain industry. The company makes it easy to send and receive secure email using his simple, secure email plugin. Palekar and his team found a pain point and clearly addressed it.

Day 4

Day 4 moved beyond pain points and competition to go-to-market strategy. Sara brought two local CEOs to the classroom who discussed their company’s channel strategies. Chris Parker, founder of New Horizon Wines talked about his distribution strategies and challenges he is facing in exporting Virginia wines to luxury merchants and hotels in London, England.  Chris Duffus, founder of LEAF College Savings, talked about his approach in bringing his 529 college savings plan product based on gift cards to market using partners like AAA and AARP.

Sara closed the discussion with the following, “whether it’s savings plans, wine or widgets, choosing the right channel partners involves careful targeting, clear communication of your value to them, and clear understanding of the specific market they serve.”

Sara-05Aug13-97Liz Sara has 20 years of experience in the local high tech community as an entrepreneur, business leader, angel investor and philanthropist. In 2001, she founded Best Marketing, LLC to provide early stage software companies with strategic marketing, PR and business development services. Her company offers clients all the benefits of a full-scale, seasoned marketing department on a ‘virtual’ basis — eliminating overhead and headcount associated with full-time staff. Previously, she played a principal role as co-founder of SpaceWorks, an eCommerce software company, where she facilitated its startup and growth to nearly $25 million in revenue; at America Online, where she designed the PR program and investor road show for the IPO; at United Press International, where she facilitated a turn-around strategy; and for LEXIS/NEXIS, where she was instrumental in the creation and successful launch of a new division. Ms. Sara holds an M.A. in Journalism from the University of Maryland. She is a member of the Business & Professional Women’s Committee of the Corcoran; the Women’s Committee of National Museum of Women In the Arts; and the Board of the Capital City Ball. In addition, Ms. Sara is an Entrepreneur-in-Residence at the University of Maryland’s Dingman Center for Entrepreneurship.

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Dispatches from Inside the Classroom: Day 2

Best Marketing’s Liz Sara, Entrepreneur-in-Residence at the Dingman Center for Entrepreneurship, started off last night’s “Business to Business Marketing,” course with a how-to on developing a company’s value proposition. Two guest speakers from local tech companies Mindseye and PublicRelay, who both previously pitched the Dingman Center Angels investor network, provided case studies on how THEY crafted the value statements for their companies. Following are Sara’s key takeaways from the case studies:

  • Maintaining a pulse on the marketplace and changing market conditions are key to having a value proposition that resonates.
  • Competitor reactions, new trends, economic changes – all play a role in what matters to the business buyer.

Are you interested in strengthening your value proposition and differentiating your company from the rest? Sara recommends reading Business Market Management, by Anderson and Narus and Differentiate or Die, by Jack Trout.

Tonight’s class will cover identifying target business markets and monitoring the competition featuring case studies from guest speakers Nikhil Palekar, CEO, nVeloped and Logan Soya, CEO, Aquicore. Check out the first post in this series and stay tuned for our next dispatch.

Sara-05Aug13-97Liz Sara has 20 years of experience in the local high tech community as an entrepreneur, business leader, angel investor and philanthropist. In 2001, she founded Best Marketing, LLC to provide early stage software companies with strategic marketing, PR and business development services. Her company offers clients all the benefits of a full-scale, seasoned marketing department on a ‘virtual’ basis — eliminating overhead and headcount associated with full-time staff. Previously, she played a principal role as co-founder of SpaceWorks, an eCommerce software company, where she facilitated its startup and growth to nearly $25 million in revenue; at America Online, where she designed the PR program and investor road show for the IPO; at United Press International, where she facilitated a turn-around strategy; and for LEXIS/NEXIS, where she was instrumental in the creation and successful launch of a new division. Ms. Sara holds an M.A. in Journalism from the University of Maryland. She is a member of the Business & Professional Women’s Committee of the Corcoran; the Women’s Committee of National Museum of Women In the Arts; and the Board of the Capital City Ball. In addition, Ms. Sara is an Entrepreneur-in-Residence at the University of Maryland’s Dingman Center for Entrepreneurship.

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B2B Marketing with Liz Sara

Best Marketing’s Liz Sara, Entrepreneur-in-Residence at the Dingman Center of Entrepreneurship, is using her long-time experience in marketing and entrepreneurship to teach a winter-term course in the MBA program at the Smith School of Business. The course, “Business to Business Marketing,” features an experiential learning environment leveraging outside speakers and Sara’s clients from the local community’s thriving technology and startup sector. It takes place at the Smith School’s DC campus at the Ronald Reagan Building. During the course, 14 CEO’s will present actual marketing case studies featuring their company.

“There is no better way for these MBA students to learn how to tackle the numerous marketing challenges facing every company than by hearing the war stories and the success stories from the CEOs and executives themselves,” explains Sara. “I am delighted that so many of them are willing to share their experiences and devote their time.”

The course kicks off today covering value propositions for business buyers and the top ways to differentiate. Two DC entrepreneurs will serve as guest speakers: Jeff Fehrman, Chief Strategy Officer, Mindseye and Eric Koefoot, CEO, Public Relay. Stay tuned to our blog for updates on this exciting course from Sara, her students, and guest speakers from DC’s leading startups.

Sara-05Aug13-97Liz Sara has 20 years of experience in the local high tech community as an entrepreneur, business leader, angel investor and philanthropist. In 2001, she founded Best Marketing, LLC to provide early stage software companies with strategic marketing, PR and business development services. Her company offers clients all the benefits of a full-scale, seasoned marketing department on a ‘virtual’ basis — eliminating overhead and headcount associated with full-time staff. Previously, she played a principal role as co-founder of SpaceWorks, an eCommerce software company, where she facilitated its startup and growth to nearly $25 million in revenue; at America Online, where she designed the PR program and investor road show for the IPO; at United Press International, where she facilitated a turn-around strategy; and for LEXIS/NEXIS, where she was instrumental in the creation and successful launch of a new division. Ms. Sara holds an M.A. in Journalism from the University of Maryland. She is a member of the Business & Professional Women’s Committee of the Corcoran; the Women’s Committee of National Museum of Women In the Arts; and the Board of the Capital City Ball. In addition, Ms. Sara is an Entrepreneur-in-Residence at the University of Maryland’s Dingman Center for Entrepreneurship.

Take our poll! What was your favorite event of fall 2013?

The Dingman Center operates like a startup, always iterating and trying new things. We hosted a lot of great events this semester with audiences from all corners of our community of entrepreneurs. So we want to know, what was your favorite event of the semester? The poll below lists some of the most popular — pick no more than three. Thanks for the feedback!